Birmingham DRC aims to always provide a service that is high quality.

We are committed to ensuring that our work is of the highest quality. We believe that through effective management and investigation of comments, compliments and complaints we can identify learning to achieve high quality work and continuous improvement.

Please see below for our policies around this area and how to contact us.

Policy for general compliments, comments and complaints

Policy for debt advice compliments, comment or complaints

Informal compliments, comments or complaints:  Please contact us at ccc@disability.co.uk or by ringing 0303 040 2040