Information Advice
and Guidance

Information, Advice and Guidance

We provide a confidential information and advice service, empowering disabled people with timely and accessible information. Our three-tiered approach combines telephone and online advice services with information and advice, casework and a variety of training opportunities designed to develop skills, knowledge, confidence and independence.

Benefits & Welfare

We can support disabled individuals with applying for and completing the forms for:

  • Personal Independence Payment
  • Attendance Allowance
  • Universal Credit including Work Capability forms
  • Blue Badge Applications

This service is available for residents of Birmingham & Solihull, aged 18 and over, and is free of charge.

IAG - Disability Resource Centre

Our friendly and professional information and advice team are available to offer expert guidance on a variety of topics including:

  • Welfare entitlements and changes to the Benefits System
  • Accessing Charitable Grants
  • Transport
  • Personal assistance and specialist equipment

The team work closely with other charitable and statutory organisations across predominantly Birmingham and Solihull and are able to refer and signpost accordingly to ensure client needs are met. The team are also available to offer specialist one-to-one sessions and home visits upon request.

Benefits Guides

We have also produced some handy benefit guides that provide an overview of how to complete key forms including Attendance Allowance, Carers Assessments, Mandatory Reconsideration, PIP, and Direct Payments. They can be found by clicking here.

Energy

We provide support, to residents of Birmingham, with energy debt, including applications for energy grants and assistance with energy issues.

Housing

Residents of the Yardley constituency in Birmingham can receive support with applications for community housing, private and community housing issues as well as access urgent support when facing eviction or homelessness.

Contact:

Call 03030 402040 and select option 2 to get through to our information, advice and guidance helpline. For further information on our information, advice and advocacy services, please contact Maria Clayton, on 03030 402040 (option1) or email drc@disability.co.uk